We have recently updated our Account & Access Facility Conditions of Use as a result of changes to the minimum age requirements of Apple Pay users.
Effective 15 March 2024
Section 37.2 Digital Wallet Services now states that if you are under the age of 13, Apple Pay is not available, and you are unable to add a card in the Apple Wallet.
Our latest Account & Access Facility Conditions of Use can be found here. If you would like to discuss any of these changes, please contact us on 1300 36 2000 8:00 am to 7:00 pm AEST, Monday to Friday.
We are reducing the interest rate for the following savings product, effective 19 February 2024.
MoneyMAX Account S12 for balances $1 and over interest rate reduced by 0.15% to 4.75%1.
For more details, please see our latest interest rate schedule below.
Savings Interest Rate Schedule
Eligibility criteria, terms and conditions, fees and charges apply.1. Interest is calculated daily and paid monthly. Interest rate applies to account balances over $1.
From the 1st of January 2024 we are changing the way we notify Members of Interest rate changes affecting Overdraft and Credit card products.
Currently, we publish an advertisement in a national newspaper advising our members of the changes to our existing Overdraft and Credit card products. From the 1st of January 2024 we will no longer be publishing an advert in the national newspaper, instead when a rate change for these products occurs, we will publish a notice to the latest news section of our website. We believe this change will improve our rate change process and this notice will be more visible and accessible to our members.
FAQ's
When will this be changing?From 1st January 2024, this will take effect to future interest rate changes to our existing overdraft and credit card product holders.
Why is this changing?New legislation now allows Unity Bank to publish this notification on our website instead of a national newspaper. This allows for the notice to be more visible and accessible to our members.
Where can I find this notice on the Unity Bank website?When published, this notice can be found in the latest news section under the category Important Information on the Unity Bank website.
I received a letter in the mail for my home loan, will this be changing too?No, interest rate letters will continue to be sent for lending products. This notification only applies to members with an Overdraft or Credit card product.
Welcome to the new Unity Bank website!
We're excited to announce that the new Unity Bank website is now live and ready for you to explore.
What’s New
Enjoy an enhanced online experience with a seamless, user-friendly, and modern interface. Although the design is fresh, our core values and commitment to your financial security and success remain the same.
For Reliance Bank Members, if you have previously bookmarked the Reliance Bank website URL, don't worry! You can still access the new website via www.reliancebank.com.au, and be seamlessly redirected to the fresh experience at www.unitybank.com.au.
Also, the website now features Reliance Bank information and contact details in conjunction with the Unity Bank brand.
Internet Banking
The new website has clearly marked separate login buttons for Unity Bank and Reliance Bank Internet Banking in the top-right corner, which operate the same as they do now.
Why Did We Move to One Website?
The costs involved in maintaining two websites are significant, and we are conscious that it is your money as a member-owned bank. The products and services are the same for Reliance Bank and Unity Bank, so it makes sense not to duplicate the costs and resources involved in maintaining two websites.
Support and Contact Information
Contact details, branch addresses, and member support information for both Unity Bank and Reliance Bank are prominently displayed on the website, ensuring easy access to assistance when needed.
If you have any questions or need assistance exploring the new website, please do not hesitate to contact us on 1300 36 2000.
'Be cyber wise - don't compromise'
October is Cyber Security month and an annual reminder for all Australians to stay secure online.
Unity Bank supports Cyber Security Awareness Month, showing our commitment to your security and privacy online. We will continue to raise awareness to remind all members of the importance of adopting strong digital security.
This year, we encourage you to ‘Be cyber wise – don’t compromise’. There are 4 simple steps you can take to be cyber wise and significantly boost your cyber security:
1. Update your devices regularly
Turn on automatic updates for your devices and software. This ensures you have the latest security in place.
Check out our top tips to stay cyber secure
Learn how to update your devices
Test your knowledge by taking Australian Cyber Security Centre’s short quiz: how cyber secure are you
2. Protect your accounts with multi-factor authentication.
Turn on multi-factor authentication to add another layer of protection to your accounts.
Learn about protected your account with multi-factor authentication
Use the how-to-guide to protect your devices and accounts using multi-factor authentication
3. Back up your important file
Safeguard your data from threats and avoid costly data recovery by having your important files backed up.
Set up and perform regular backups
Use Australian Cyber Security Centre's advice for backups to learn more about the files and devices to back up regularly.
4. Use passphrases and password managers
Passphrases are passwords that use 4 or more random words. Don’t compromise your accounts by re-using passwords or passphrases. Consider using a password manager to help generate or store secure and unique passwords.
Set secure passphrases
protect your passphrases using a password manager.
If you suspect someone has gained access to your personal information, you should contact us immediately on 1300 36 2000. You can also report a scam through the Scam Watch website, and find additional information on scams and how to protect yourself.
Did you know you may be eligible for a Repayment Holiday on your variable home loan?
A Repayment Holiday is when you’ve built up enough buffer with your funds (available redraw) from making extra repayments on your home loan. This buffer allows you to stop or reduce the amount of loan repayments as the available redraw can cover your scheduled home loan payments.
Our Repayment Holiday option enables you to take a break from your mortgage loan repayments for up to six months and gives you more flexibility to suit changes to your lifestyle, whether they're planned or unplanned. It allows you to free up funds to use as you wish - to take a holiday or purchase a large item.
By drawing down on the advanced status of your loan for the holiday period at its completion you will simply return to your scheduled repayments.
Case Study
Graham and Belinda took out a home loan three years ago to purchase their home. Over the last two years they have been paying more than their required repayment amount every fortnight. Consequently, the extra funds have built up over time and now they have a substantial amount of advanced funds (over repayments) sitting in their home loan.
Belinda is now pregnant and plans to take nine months maternity leave, however her job will only pay her for three months. Graham and Belinda want to maintain a similar level of income after Belinda has the baby, so they contact us and arrange to put their home loan repayments on hold for six months once the baby is born. During that time we'll use the extra amount in their advances to deduct the home loan repayments. So, after the six months, the total pool of available advances will be less.
It's important that during the six month Repayment Holiday period Graham and Belinda don't make any significant redraws. If they do it may mean that they'll need to increase their fortnightly repayments when the Repayment Holiday is over, in order to repay the loan within the agreed term.
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