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Unity Bank Adjusts Branch Operation Model in Response to Member Needs

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Published on August 31 2020

To adapt to the way our Members prefer to do their banking today, we are making some adjustments to our branch model. The new model will see new skills developed for existing staff, additional staff added to our Call Centre operation and an increase in the availability of our mobile lending services.  

Under the changes, the opening hours across all our branches will be adjusted so that staff can divide their time between over-the-counter branch services, Call Centre enquiries, online digital support and having personalised conversations with Members. 

Read more: Unity Bank Adjusts Branch Operation Model in Response to Member Needs

 

Updates to our Fees & Charges and Transaction Limits document

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We have made some changes to our Fees & Charges and Transaction Limits document. To access the Fees & Charges and Transaction Limits document now dated 24 August 2020, please click here.

What are the changes

Retailers and merchants can choose which network they process a transaction through, including contactless transactions (e.g. the Visa network or the EFTPOS network). Transactions processed via the Visa network do not count towards your excess transaction limit. However, transactions processed via the EFTPOS network do count towards this limit.

What this means for you

This change to our Fees & Charges and Transaction Limits document has been made to help you better understand how your excess transaction limits may be affected if a merchant processes a transaction via the EFTPOS network. No action is required by you.  

Read more: Updates to our Fees & Charges and Transaction Limits document

 

Lodging your tax return COVID-19 Edition

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As many of us would already know, lodging your tax return at the end of this financial year may be different compared to previous years. COVID-19 has resulted in many disruptions in the workplace causing some companies to relocate their staff to work from home. The Australian Taxation Office (ATO) has recognised this and has implemented a different method to claim some of your expenses this year.

Read more: Lodging your tax return COVID-19 Edition

   

Slashed stamp duty gives a positive boost for first home buyers

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The new scheme released by the Australian Government for first home buyers is a game-changer and a welcome helping hand during these tough times.

For first home buyers, under the new scheme, the threshold that Stamp Duty will be charged on new homes will increase from the current $650,000 to $800,000, with the concession reducing on higher values before phasing out at $1 million. The stamp duty threshold on vacant land will rise from $350,000 to $400,000 and will phase out at $500,000.

Read more: Slashed stamp duty gives a positive boost for first home buyers

 

CUPID-19: Romance scammers taking advantage of the continuing pandemic

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With the pandemic continuing to affect the daily lives of Australians, romance scammers are targeting the emotionally vulnerable and taking advantage of people wanting to escape the reality of lockdown. 

Coined “romance scammers”, criminals create fake profiles on popular social media platforms such as Facebook and Instagram or dating sites. They then start a conversation with their targets to build their trust, sometimes talking to them multiple times a day and for several months. Once they have built up this trust, they will trick their victims through a false story and ask for money.

Read more: CUPID-19: Romance scammers taking advantage of the continuing pandemic

   

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