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Latest News


Director Nominations 2021

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Nominations for candidates for the 2021 Election of Directors open 12 July 2021 and close at 4pm (Sydney local time) 2 August 2021.

The current terms of Mich-Elle Myers and Grahame Kelly are due to expire and both have indicated their intention to restand. If you would like to receive a Director Nomination Pack, please advise your local branch or contact our Call Centre on 1300 36 2000.

Please note that nominees are required to fully comply with APRA Fit and Proper and Banking Executive Accountability Regime standards and are subject to criminal and bankruptcy checks, etc.

   

Read more: Director Nominations 2021

 

An Important Change to our Relationship Rewards Program.

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Published on 31 May 2021

We are changing our current Relationship Rewards Program (RRP) to a new simpler fee structure that will provide greater certainty and peace of mind for Members who use Visa Debit (excludes Business Accounts).

Currently, you receive a limited number of free transactions per month. You are then charged with excess transaction fees when you’ve exceeded your limit.

Effective 1 August 2021, transaction fees will no longer exist under the RRP. These fees will be replaced with the new Monthly Usage Fee. This new fee is capped at $5.00 per month per membership, and it gives you unlimited VISA Debit transactions throughout Australia.

Whether you are transacting at an ATM, a retail store or online shopping, you will be able to use Visa Debit without worrying about excess fees. The unlimited transactions apply not just on physical cards but also to digital cards linked to your personal account like Apple Pay, Google Pay and Samsung Pay. Please note that some privately-owned ATMs may still have a Direct Charge prior to proceeding with the transaction.

Read more: An Important Change to our Relationship Rewards Program.

 

Spear Phishing: What is it and how to protect yourself.

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Cybercriminals are once again working hard to take advantage of the COVID-19 situation through new phishing campaigns. Most recently, a wide range of political and private-sector organisations in Australia have come under cyber-attack by a “sophisticated state-based cyber actor”. This phishing tactic is called spear phishing.

Read more: Spear Phishing: What is it and how to protect yourself.

   

Two-Factor Authentication, what is it and why you need it.

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With the current technology climate changing and with the advancement of software, keeping your bank accounts secure is becoming more difficult. Two-Factor Authentication (often shortened to 2FA) is not new, but it is gaining momentum as bank accounts are left exposed with weak or poorly secured passwords. Whether it be your bank accounts or social media accounts, the 2FA, also known as Two-Step Verification, provides an extra layer of security to ensure that it's you logging into your accounts.

Read more: Two-Factor Authentication, what is it and why you need it.

 

Important Change to Osko® Daily Limits

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As part of our ongoing commitment to protect our Member’s funds from fraud, from 3 March 2021, we will be reducing the daily limit for payments via Osko® to $1,000 per account per day.

Read more: Important Change to Osko® Daily Limits

   

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