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CHRISTMAS OPENING HOURS 2017

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Please find our Christmas opening hours below

Wishing you the joys and happiness of the holiday season.

Read more: CHRISTMAS OPENING HOURS 2017

 

Why our Reliance Bank low rate visa is an Experts Choice Award-winner

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Our much-loved visa credit card recently took home an Expert's Choice Award for Low Rate Credit Card from financial comparison site, Mozo. 

Now in their fourth year, the awards recognise great value credit cards across 13 different categories. This year, over 190 credit cards from 65 financial institutes were analysed and awards were given to only the top 10% in each category. 

“There are so many types of credit cards on the market, and finding the right fit for you can make a huge difference to your bottom line,” said Mozo Director Kirsty Lamont.

“The beauty of low rate cards is that they won’t break the bank if you wind up carrying a balance for a while. So for this category our experts took into account how much the card would cost a spender who carried a reasonably hefty balance and had to pay interest on it.” 

Our Reliance Bank Visa Credit Card comes with a low purchase rate of 7.99% for the first 6 months, and just 10.12% after that. 

“Many cards on the market are packing interest rates as high as 21.99% - more than double the regular purchase rate of our Reliance Bank Visa, and nearly 3 times higher than the introductory rate,” pointed out Lamont.

Learn more about our award-winning visa credit card here

 

 

FEE CHANGES RESULT IN LARGER FREE-ATM NETWORK

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In recent weeks, several of Australia’s major banks have resolved to abolish withdrawal fees for non-customers. Commonwealth, Westpac, ANZ, and NAB have all announced that they will no longer charge other financial institution customers for the use of their ATMs.

What does this mean for Reliance Bank members?

In addition to the rediATM, NAB, and Cashcard network, you can now use ATMs branded by Commonwealth, Westpac, and ANZ without incurring a Direct Charge withdrawal fee.

Please be aware of the following:

  • Your use of rediATMs, NAB ATMs and Cashcard ATMs is unaffected by this change
  • Fee-free transactions may not yet be available at all ATMs as these changes will take time to be implemented across Australia
  • Some ATM brands may apply fees at some locations and not at others
  • Current account fees are not impacted by this change, such as: Excess Transaction Fees

Some ATM owners may charge a fee for using their ATM. This fee will be disclosed upfront, providing you with the option of cancelling the transaction without incurring the fee.

If you have any questions or concerns with the changes to the ATM fees, please contact one of our Member Service Officers on 13 24 40. 

   

Change to Tap & Pay on Android Banking app

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The Tap & Pay feature within our Mobile App has been discontinued and replaced by Android Pay and Samsung Pay. When our banking app was launched, the technology behind this feature was market leading, and while it continues to provide a secure method for contactless payments via an Android phone, newer technology now exists in the form of Android Pay and Samsung Pay. 

Our banking app will continue to offer all the other functionality you know and love, including changing your PIN, reporting a lost or stolen card and letting us know when you’re travelling overseas. 

We have made both Android Pay and Samsung Pay easily available for you within the app, so you can choose the solution that works for you and your phone. 

Click here to find out more about Android Pay and Samsung Pay