The technical issue with Internet Banking login has now been resolved. We apologise again for the inconvenience caused. If you are still experiencing this issue, please call us on 1300 36 2000.
This section provides help if you are stuck or can't find what you are looking for. It also has the answers to the most frequently asked questions.
Yes, you must be a member to have a Visa Card. Learn more about membership.
The minimum limit is $1,000 and the maximum $30,000, however the maximum limit will be subject by your ability to repay.
Cash can be withdrawn from the credit card in three ways. A withdrawal from any ATM that has a Visa logo, over the counter at one of our branches, a cash advance at a bank.
You can arrange to make your card repayments either by payroll deduction, direct debit from your savings or transaction account, Internet or telephone banking transfer, at any one of our branches, using Bank@post or at any branch of the National Australia Bank with a specially encoded deposit book
Yes. Should your S1 transaction account be linked to your credit card, this can be accessed by selecting the savings option at the ATM. Speak to one of our staff to arrange the account to be linked should you wish to access this option.
A balance transfer will be completed by transferring the funds directly to the other financial institution to payout the outstanding balance of the other credit card.
Limit increases can be made by filling out a change of limit request form. Download this form.
You can cancel or reduce your limit by filling out this form.
Interest-free days begin on the first day of your statement period and end on the payment due date (This is why we say "up to 55 days"). To be eligible to receive interest-free days, you must repay your account's outstanding balance in full by the due date.
Credit cards can only be issued on single accounts, however additional cards can be issued to any person you choose. This person does not have to be a member but they must be added as a signatory to your account and must satisfy the identification criteria. Download this form.
A statement, which details your account balance, available credit, transactions and payment due, will be issued monthly. In addition, all your account details are available at your fingertips by logging on to Internet Banking.
No security is required to take out a Visa Credit Card.
